Our Commitment

The Ecuadorian Football Federation is an organization with strong values of responsibility and integrity. Our Federation Regulations contain general guidelines to carry out all activities with the highest standards of ethics.

The Ecuadorian Football Federation is committed to an environment in which open and honest communication is the expectation, not the exception. We want you to feel comfortable approaching a supervisor or management in cases where you believe violations of policies or regulations have occurred.

In situations where you prefer to make an anonymous and confidential report, you are encouraged to use this hotline, and to file reports related to the violations indicated in our Federation Regulations , as well as request guidance related to policies and procedures; you can also provide suggestions and positive stories.

The information you provide will be handled by our independent provider Ernst & Young Ecuador, responsible for administering the “FEF Reporting Channel” in a completely confidential and anonymous manner; therefore it is guaranteed that your comments will be heard.

See the frequently asked questions for more information.

Report a concern

You may use any of the following methods to submit a report:

  • Report by phone

Direct Access

  1. From an outside line, dial the direct access number corresponding to your location:
    Ecuador 1-800-888-888

When you submit your report, you will be issued a report code; note it and keep it in a safe place. We ask that you use this report code along with the password you choose to return to this website or telephone hotline in 5-6 business days. If you return in 5-6 business days, you will have the opportunity to review any follow-up questions, comments or send more information about the incident.

  • Report by email

Submit a report by email by sending your message to: canal.denuncias@ec.ey.com

  • Report by physical mailbox

If you need to report with physical documentation, send it at any time to the following address in a sealed envelope:

  • EY QUITO: Inglaterra y Amazonas, Stratta Building - Floor 11.
  • EY GUAYAQUIL: Francisco de Orellana y Alberto Borges, Centrum Building - 14th Floor.

Attention: Geovanni Nacimba / EY Forensics

Reference: FEF Reporting Channel – “Confidential information”

This is not an emergency service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

NAVEX